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Practice Management

Eleanor Brookes-Owen - Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Scott Newman Assistant Practice Manager

Dawn Apperley Medical Secretary

Frances Mather Secretary 

Jade Morris Lead Administrator & IT Clerk

Wendy Jenkins Admin Data Clerk 

Kelly Himsworth Admin Data Clerk & Secretary

Sharon Burgoyne  Admin Data Clerk

Mandie Heyden Admin & Insurance Clerk 

Reception

Kate Boucher - Patient Care Co-ordinator

Sarah Standring - Lead Receptionist 

Sharon Burgoyne

Frances Mather

Ali McEwan

Hannah Burgoyne

Kelly Himsworth

Mandie Heyden

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Bodenham Receptionists

Modie Rounds

Lesley Leach

Abbie White

Linda McColl

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Our administration and reception team provide the communication link between the patient, practice healthcare team, hospital, insurance companies, health authorities and other agencies. They will try in every way to help you and advise you on how to get the best from the many services we offer.

If you have any enquiries, our receptionists will be happy to help you, but please remember that they have a difficult job to do with telephone calls and queries. When you telephone for medical attention, the receptionist may need to ask you one or two questions in order to judge the urgency of your request. They have been asked to do this, but the information you give them will be treated in confidence, as they are bound by the same rules of confidentiality as our doctors and nurses.

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